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+The last practice I want to mention is on-site customer, and what
+
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+that means is that literally the customer is an actual member of
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+the team. So the customer will sit with the team and will
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+bring requirements to the team and discuss the requirements with them. So
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+the typical objection to this practice is the fact that it's just
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+impossible in the real world. There is no way that the customer
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+can have one person staying with the team all the time, and
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+the answer to that objection is that if the system is not
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+worth the time of one customer then maybe the system is not worth building. In
+
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+other words, if you're investing tons of
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+dollars, tons of money in building a system,
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+you might just as well invest a little more and have one of the people
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+in the customer's organization stay with the
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+team and be involved in the whole process.